Contact Our Support Team

We are committed to providing exceptional customer service to all our players across the United Kingdom. Our dedicated support team is available to assist with account inquiries, payment matters, technical issues, and responsible gambling concerns. We maintain multiple communication channels to ensure you receive timely and professional assistance whenever needed.

Available Communication Channels

Our customer support operates through several convenient methods designed to meet your specific needs and preferences.

Live chat service available directly through our website platform for immediate assistance
Email support at [email protected] for detailed inquiries requiring documentation
Telephone support at +44 20 3137 8246 during standard business hours

Support Response Times

We prioritise prompt responses to ensure minimal disruption to your gaming experience. Live chat inquiries typically receive immediate attention during operational hours. Email correspondence is addressed within 24 hours on business days. Phone support operates Monday through Friday, 9:00 AM to 6:00 PM GMT. For complex account matters or payment disputes, please provide relevant transaction details and account information to expedite resolution.